// Consulting
Data consulting that ships

Data & AI Consulting Services for SMEs | DACH, South Tyrol & Italy

We don't write reports that collect dust. We build data systems that run in production, and we stay until they do.

MoLo
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// How We Work
Partnership, not procurement

How We Work: Data Consulting for SMEs

We embed with your team. We own the outcome, not just the deliverable. Every engagement follows the same principle: ship fast, measure impact & collect feedback, iterate.

01

Discover

We audit your existing data landscape: infrastructure, pipelines, team capabilities, business goals. No assumptions, only evidence.

02

Architect

We design the target architecture together. Technology choices are driven by your constraints and objectives, not by what's trendy.

03

Build & Operationalise

We deliver in short iteration cycles against real business workflows. Staged rollouts, automated quality checks, and tight feedback loops help us measure impact early and refine fast.

04

Transfer & Scale

We hand over with documentation, training, and ongoing support. Your team runs it. We stay available when you need us.

Trusted by teams across Europe
// Who We Also Worked For

Beyond our SME base, we have delivered data and AI projects for large, regulated organisations that demand production-grade quality from day one.

Multinational Banking Group

Data engineering and compliance analytics for a multi-country financial institution. This included a customer service chatbot rolled out in multiple nations, and an AML transaction monitoring pipeline built across regulated environments with full data lineage and governance.

Public Mobility Operator

Data-driven decision making for a large public transport organisation, covering operational data integration, passenger flow analytics, and executive reporting that drove measurable efficiency gains.

Ready to join them? Let's talk →
// Services
What we deliver

Data Engineering, BI & Analytics, ML & GenAI Consulting

Three service lines, one integrated approach. Most projects span multiple disciplines, and that's by design.

// Value Flow

The same three-pillar model structures our consulting work: foundation first, insight next, automation where it adds the most value.

01
Data Engineering & Architecture

We establish the data foundation everything else depends on.

02
BI & Analysis

We turn data into visibility, alignment, and decision support.

03
ML & GenAI

We add prediction, automation, and intelligent assistance where it matters.

Human in the loop across every stage.
// Example Scope

These are typical building blocks, not a fixed menu. We shape the scope around your business, systems, and operating reality.

01

Data Engineering & Architecture

We design and build the data infrastructure that powers your business. From lakehouse architectures to real-time pipelines, from data contracts to quality frameworks.

Examples include
  • Source integration & data platform foundations
  • Reliable batch and real-time pipelines
  • Semantic modelling & warehouse architecture
  • Data quality, lineage & governance
  • Migration & platform modernisation
02

BI & Analysis

Dashboards, reporting, and analytics that actually get used. We design BI systems around human decision-making, not the other way around.

Examples include
  • Executive and operational dashboards
  • KPI frameworks & management reporting
  • Self-service analytics and drill-downs
  • Embedded analytics & customer portals
  • Cross-functional insight and decision support
03

ML & GenAI

Applied machine learning and generative AI that runs in production, not as an experiment. We build, deploy, monitor, and improve.

Examples include
  • AI copilots, assistants & agent workflows
  • Prediction, forecasting & anomaly detection
  • Recommendation and prioritisation engines
  • Content and document intelligence
  • Monitoring, evaluation & continuous improvement

Ready to discuss your data challenges?

Book a free consultation
// Case Studies
Results in production

Case Studies: Data & AI Projects

Every project ships with clear metrics. Here's a selection of what we've delivered for our clients.

65% Reduction in manual support
Services Customer service, automation, workflow redesign

Customer Service AI for a Multinational Banking Group

The Challenge

A multinational banking group was drowning in repetitive customer service queries. Teams spent too much time on recurring requests, leaving less room for complex cases that required human judgment.

What We Built

We designed and deployed a customer-facing AI assistant for a multinational banking group, grounded in the organisation's knowledge base. It delivers accurate, contextual responses, handles routine queries autonomously, and escalates edge cases to human agents.

The Result

65% reduction in manual support workload. The team now focuses exclusively on cases that require human expertise. Response times dropped from hours to seconds for standard queries.

90% Time reduction per product season
Services Content automation, visual asset generation

Content Engine for a Fashion Boutique

The Challenge

A fashion boutique needed to create seasonal product content across multiple formats. Descriptions, fit pictures, ghost images, and videos were produced manually, slowing launches and stretching the team.

What We Built

We built an automated content engine that uses product data and brand rules to generate descriptions, fit imagery, ghost pictures, and video assets at scale. Human review stays in the workflow for quality control.

The Result

90% reduction in seasonal content production time across descriptions, fit imagery, ghost pictures, and video assets. Content moved from weeks to hours with stronger consistency across formats.

50% Fewer alerts,
50% less investigation time, 20% fewer false positives
Services ML scoring, agentic workflow, custom case management

AML Intelligence for a Multinational Banking Group

The Challenge

A multinational banking group's anti-money laundering operation generated too many alerts, most of them false positives. Compliance analysts were overwhelmed, and genuine risks were getting lost in the noise.

What We Built

We built an AML intelligence platform for a multinational banking group that combines machine-learning-based alert scoring with an agentic investigation workflow and a custom case manager. The system prioritises high-risk alerts, proposes the next best action for each case with a clear explanation of why, and assembles the relevant suggestions, visualisations, and context so investigators can decide faster and with more confidence.

The Result

50% reduction in alert volume. 50% reduction in case investigation time. 20% reduction in false positives. Human decision-making stays in the loop, but with the right context, recommendations, and workflow support available immediately.

One unified solution
Services Data engineering, BI, ordering portal

BI & Customer Portal for Retail

The Challenge

A retailer had outgrown its ad-hoc reporting setup. Data lived in silos, dashboards were unreliable, and both internal teams and customers lacked a clear, shared view of the data behind sales, buying, and ordering.

What We Built

We delivered a unified data engineering and BI platform for retail operations: one connected portal combining sales and buy-side analytics for internal teams, customer-facing data access, and smart ordering and reordering workflows.

The Result

One connected platform for analytics and ordering. Automated reporting replaced manual Excel workflows. Internal teams and customers now work from the same data foundation, with sales insights, buy-side visibility, and ordering workflows in one place.

// European First
GDPR-native by design

GDPR-Compliant European Data Consulting

We're an Austrian company. GDPR isn't a compliance checkbox for us; it's the baseline. Every system we build respects European data sovereignty from day one.

European Hosting

Data stays in Europe. We use European cloud regions and/or European infrastructure providers.

Privacy by Design

Data minimisation, purpose limitation, and privacy-preserving architectures are built into every project from the start.

Regulatory Compliance

DSGVO, DSA, AI Act: we stay current with European regulation and build systems that comply by default.

// Frequently Asked Questions

Consulting FAQs

What kind of consulting engagements do you take on? +
We work on data engineering, BI and analytics, decision intelligence, and IT modernisation projects where teams need production-grade delivery rather than slideware. Typical projects include connecting fragmented ERP and CRM systems into a unified data layer, building real-time dashboards, deploying AI models for operations, and modernising legacy reporting infrastructure.
Which ERP systems do you work with in South Tyrol and Austria? +
We have deep experience with the systems most common in our home markets: SAP Business One, Microsoft Dynamics 365 and NAV, BMD (very common in Austrian accounting), RZL, Sage, and industry-specific platforms. In South Tyrol, we know the local IT landscape inside out, including the specific ERP, MES, and operational tools that businesses in hospitality, manufacturing, agriculture, and retail rely on.
Can you work in German and Italian? +
Yes. Our team delivers in both German and Italian natively. We can handle bilingual contracts, documentation, workshops, and end-user training. This is especially relevant for South Tyrol / Alto Adige and cross-border DACH-Italy engagements.
How does the on-site data mapping process work? +
We send a team to your location for the initial discovery phase. We sit down with your operational staff, walk through your actual data flows, and map your source systems (ERPs, CRMs, spreadsheets, operational databases) onto our generalized semantic schema. This ensures the analytics and AI layer we build reflects how your business actually works, not a generic model. The on-site phase typically takes 1-2 weeks.
Can you support teams across DACH, Italy, and South Tyrol? +
Yes. We support clients across Austria, Germany, Switzerland, Italy, and South Tyrol with a mix of on-site discovery and remote delivery. We have offices in Vienna and deep roots in Südtirol / Alto Adige, giving us direct local access to both markets.
How do you decide between consulting and the product? +
We recommend consulting when your workflows, integrations, or compliance constraints are highly specific and need bespoke engineering. We recommend the product when a standardised decision layer with pre-built semantic models gets you to value faster. You can also combine both: start with the product foundation and add custom consulting layers where needed.
// Let's Talk
Ready to forge your data platform?

Book a free 30-minute consultation. No sales pitch, just a conversation about your data challenges.

Get in Touch
info@mo-lo.eu / Vienna, Austria